Home » Q&A
Q&A
Downloading and playing movies
- ■Q1-1 What kind of computer specifications do I need?
- ■Q1-2 Is there a download limit?
- ■Q1-3 Can I use download software to download packages of movies?
- ■Q1-4 I can't seem to download with my Macintosh!
- ■Q1-5 All of a sudden I can't download anything anymore!
- ■Q1-6 Is there a limit for how many times I can watch a movie?
- ■Q1-7 Is this site virus free?
- ■Q1-8 How can I watch mp4 movies with my mobile device?
Concerning payment
- ■Q2-1 Am I liable for any extra fees such as telephone fees for calling overseas?
- ■Q2-2 What´s the difference between international forwarding and international phone lines and such?
- ■Q2-3 Will I be billed in Dollars? Why?
- ■Q2-4 In case of payment by credit card, when will I be billed? Will my membership be automatically renewed?
- ■Q2-5 What should I do if my credit card expires?
- ■Q2-6 In case of payment by credit card, when will I be billed? Will my membership be automatically renewed?
- ■Q2-7 What billing company will be specified on the bill from my credit card company?
Concerning password and ID
- ■Q3-1 No matter how often I try, my password and ID are being refused.
- ■Q3-2 Can I change my user ID / password / e-mail address after registering?
Concerning subscribing / unsubscribing as a member
- ■Q4-1 What's the minimum period for using this site?
- ■Q4-2 When I press the payment button, an error occurs.
- ■Q4-3 While signing up as a new member, I accidentally filled in a wrong e-mail address. Can I still correct it?
- ■Q4-4 Can I pay using a bank transfer?
- ■Q4-5 I can't seem to register with my e-mail address from a free e-mail provider.
- ■Q4-6 I did not receive the registration / cancellation confirmation e-mail.
- ■Q4-7 Please tell me how to unsubscribe from the site and how long this will take.
- ■Q4-8 Is my personal information safe?
